Terms and Conditions
Last updated: 24 October 2026
Welcome to TELDIS. These Terms and Conditions explain the use of our website and provide general information about product enquiries and purchases.
This website is operated by TELDIS PTY LTD (ABN 60 010 888 918), referred to as “TELDIS”, “we”, “us” or “our”.
1. About Our Website
TELDIS supplies hotel telephones and specialist communication products, including Bittel hotel telephones and TELDIS UHF CB radio telephone systems.
Our website provides product information and allows customers to contact us about their requirements.
By using this website, you agree to these Terms and Conditions. Separate terms may apply to purchases, as specified in an accepted quotation or order agreement.
2. Product Information
We make reasonable efforts to ensure product descriptions, images and specifications are accurate and current.
Product features, colours, configurations and specifications may vary depending on the model selected. Product images are provided for general reference.
Please contact TELDIS to confirm product details, availability and suitability before purchasing.
3. Product Compatibility
Some products require compatibility with existing telephone systems, networks, connections or other equipment.
Customers should provide accurate information about their existing systems and intended use when requesting product recommendations.
TELDIS can assist with product enquiries and selection. Compatibility or specific functionality should be confirmed before an order is finalised.
Products should be installed and operated in accordance with applicable manufacturer instructions and legal requirements.
4. Enquiries and Quotations
Submitting an enquiry through our website does not constitute an order or purchase agreement.
Product pricing, availability, quantities, configurations and delivery arrangements are confirmed directly with TELDIS.
Any quotation will specify the applicable pricing and commercial conditions. An order becomes binding when its terms have been accepted and agreed by the parties.
5. Pricing and Payment
Prices and payment arrangements are confirmed when a quotation or order is agreed.
Any applicable GST, delivery charges or additional costs will be identified before an order is finalised.
Payment requirements and due dates will be stated in the relevant quotation or invoice.
6. Product Availability and Delivery
Product availability and delivery arrangements are subject to confirmation when an order is placed.
Delivery costs and estimated timeframes will be communicated as part of the quotation or order process.
We will advise customers of material changes to agreed delivery arrangements and discuss available options.
7. Returns, Refunds and Consumer Guarantees
TELDIS complies with applicable Australian Consumer Law requirements.
Where Australian Consumer Law consumer guarantees apply, customers have rights relating to product quality, descriptions, suitability and performance.
Depending on the circumstances, customers may be entitled to a repair, replacement, refund or other remedy.
Manufacturer warranties, where applicable, are additional to any statutory consumer rights.
For faulty or damaged products, please contact TELDIS with your purchase details and a description of the problem so that we can assess the issue and arrange an appropriate resolution.
Change-of-mind returns and order cancellations are subject to any arrangements agreed for the purchase and applicable law.
Nothing in these Terms and Conditions limits or excludes rights that cannot lawfully be excluded.
8. Product Installation and Use
Customers should ensure that products are installed, configured and operated appropriately for their intended environment.
Some products may require installation or configuration by a suitably qualified technician.
Customers should follow manufacturer instructions and applicable technical and regulatory requirements.
TELDIS remains responsible for any obligations arising from products or advice it supplies under applicable law.
9. Intellectual Property
Website content, including text, product images, graphics, logos and documents, is protected by applicable intellectual property laws.
You may use this information for personal reference or internal business evaluation.
You must not reproduce, distribute or commercially reuse website material without permission from the relevant rights holder, except where permitted by law.
Bittel and other third-party product names and trademarks remain the property of their respective owners.
10. Website Use and Availability
You agree to use our website lawfully and must not attempt to interfere with its operation, security or functionality.
We make reasonable efforts to maintain accurate information and website availability. However, temporary interruptions, technical issues or outdated information may occur.
Nothing in these Terms and Conditions excludes any liability that cannot lawfully be excluded.
11. External Links
Our website may contain links to manufacturer websites, product documentation and other third-party resources.
These external websites are independently operated and may have their own terms, conditions and privacy policies.
12. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy.
Please refer to our Privacy Policy for information about how we collect, use and protect personal information.
13. Changes to These Terms
We may update these Terms and Conditions when our website, business operations or legal requirements change.
The current version will be published on this website.
Updated website terms do not retrospectively change the conditions of an existing accepted order.
14. Contact and Enquiries
For product information, order enquiries, returns or questions about these Terms and Conditions, please contact:
TELDIS PTY LTD
ABN: 60 010 888 918
ACN: 010 888 918
Phone: 0447 712 896
Email: teldis@bigpond.net.au
Website: https://teldis.com.au/